Cookie Policy
Last updated: May 19, 2026
This Cookie Policy explains how Monkspath Pharmacy ("we", "us", "our") uses cookies and similar technologies on the solihullclinic.co.uk website. It should be read alongside our Privacy Policy.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. Some cookies are essential for the site to work. Others help us understand how the site is used, remember preferences, or support marketing.
Cookies can be session cookies (deleted when you close your browser), persistent cookies (which remain until they expire or you delete them), first-party cookies (set by our website), or third-party cookies (set by other services we use — for example, analytics tools).
2. How we use cookies
We use cookies to make the website work properly and securely, remember your preferences (where applicable), understand how visitors use our pages (so we can improve the site), and measure conversions (for example, when someone submits a booking or enquiry form).
3. Cookie categories we use
Strictly necessary cookies
These are required for the website to function and cannot be switched off in our systems.
Analytics / performance cookies
These help us understand website traffic and usage so we can improve performance and content.
Functionality cookies
These remember choices you make (for example, preferences) to provide a more personalised experience.
Marketing / targeting cookies
These may be used to measure marketing performance and tailor advertising (where used).
4. Cookies and tools currently in use
We use Google Tag Manager to manage measurement tags on the site, Google Analytics 4 to analyse how visitors use our pages, and HubSpot to power our online booking and enquiry forms. We also use Google Search Console to understand how the site appears in search results — this does not set cookies on your device. These services may set cookies and/or use similar technologies (such as local storage).
Important: the exact cookies and their names can change over time as these services update.
5. Cookie details
The cookies we currently expect on this site are listed below, with the provider, category, purpose and typical expiry for each.
__cf_bm — Cloudflare (set via HubSpot) · Strictly necessary · 30 minutes. Helps manage incoming traffic and protect the site from bots and abuse.
_cfuvid — Cloudflare (set via HubSpot) · Strictly necessary · Session. Helps apply rate limiting and maintain security for individual users.
__hs_cookie_cat_pref — HubSpot · Functionality · Up to 6 months. Stores your cookie consent choices (cookie categories) so we can remember your preferences.
hubspotutk — HubSpot · Analytics · Up to 6 months. Used to track a visitor's identity across visits to support analytics and booking form submissions.
__hstc — HubSpot · Analytics · Up to 6 months. Main visitor tracking cookie for analytics (tracks visits, time stamps, and session counts).
__hssrc — HubSpot · Analytics · Session. Used to determine if a visitor has restarted their browser.
__hssc — HubSpot · Analytics · 30 minutes. Used to track sessions (counts sessions and stores a timestamp).
_ga — Google Analytics · Analytics · 2 years. Used to distinguish users for analytics reporting.
_ga_[property ID] — Google Analytics · Analytics · 2 years. Used to persist session state for Google Analytics 4; the exact cookie name includes our GA4 property identifier.
6. Managing cookies
You can use our cookie consent banner (where available) to accept or reject non-essential cookies, or change your browser settings to block or delete cookies. Note that blocking strictly necessary cookies may affect website functionality.
To manage cookies in common browsers: Chrome — Settings → Privacy and security → Cookies and other site data; Safari — Settings → Privacy; Firefox — Settings → Privacy & Security; Edge — Settings → Cookies and site permissions.
7. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or legal requirements. We recommend checking this page periodically.
8. Contact
If you have questions about this Cookie Policy, please contact Monkspath Pharmacy. Phone: 0121 704 4485. Address: 6 Farmhouse Way, Shirley, Solihull, B90 4EH.